Nagpur farmer pays Rs 16,560 for solar pump, waits over 7 years as MSEDCL fails to provide connection; consumer commission orders pump installation within 60 days and Rs 35,000 compensation

A Nagpur consumer commission ordered MSEDCL to install a solar pump for a farmer after a lengthy delay. The farmer, who paid the deposit in 2019, faced multiple hindrances in receiving the connection. The commission also directed MSEDCL to compensate the farmer for mental anguish caused by their negligence. While MSEDCL claimed the farmer opted out, evidence indicated otherwise.